The question of Windows 10 Mobile being dead – or in its last days – have been denied by Microsoft, but there’s no question that updates are being pushed well after PCs get their new builds. In what can only be termed a confirmation of this dichotomy, Microsoft announced new builds for PC and Mobile for the latest beta of Windows 10, but the build number for PC was 16176, while for mobile it was 15205.

What’s more, Windows and Devices Group software lead Donna Sarkar has clearly stated:

“Devices not on this list will not officially receive the Windows 10 Creators Update nor will they receive any future builds from our Development Branch that we release as part of the Windows Insider Program. However, Windows Insiders who have devices not on this list can still keep these devices on the Windows 10 Creators Update at their own risk knowing that it’s unsupported.”

If you’ve been lucky enough to make it to that “list”, you’ll need to own one of these devices:

  • HP Elite x3
  • Microsoft Lumia 550
  • Microsoft Lumia 640/640XL
  • Microsoft Lumia 650
  • Microsoft Lumia 950/950 XL
  • Alcatel IDOL 4S
  • Alcatel OneTouch Fierce XL
  • SoftBank 503LV
  • VAIO Phone Biz
  • MouseComputer MADOSMA Q601
  • Trinity NuAns NEO

What about Lumia 735, 830, 930 and 1520? Out of luck, I’m afraid. Of course, Sarkar did say that they can keep Windows 10 Creators Update on these devices, but with an ominous double-disclaimer of at their own risk knowing that it’s unsupported.

So, is Windows 10 Mobile dying or is it not? That’s what’s confusing here because, beyond Windows 10 Creators Update – specifically, Windows 10 Redstone 3 – even the so-called lucky devices might not get updates if things continue this way. Of course, that was vaguely, even cryptically, denied by Senior Program Manager on the Windows Insider Program team Brandon LeBlanc:

That’s neither here nor there, and LeBlanc did not respond to the many tweets that followed, except to say “Sorry you feel that way. Not aware of these issues personally.” in response to “so finally you will fix that call waiting bug, the photo saving bug etc? call. waiting broken since AU. pathetic”

Not very encouraging, and feedback continues to pour from beleaguered Windows 10 Mobile users about lack of support or proper build rollouts.

While all of this looks like Microsoft is trying to bring further bifurcation between PC and Mobile, the exact opposite might be happening. There’s no doubt that the company is trying to bridge the PC and mobile experiences, but that crucial functionality is in transition at the moment. As it attempts to bring x86 instructions support to new ARM processors, Microsoft is also trying to unify the code between PC and Mobile. The problem is: there aren’t that many devices that are amenable to this type of unification.

That’s exactly the problem Microsoft is trying to solve as a matter of urgency. Later this year they will have a stronger case for letting Windows 10 Mobile rot by the side of the road, because newer devices – like Surface Phone or its “test” version – will eventually resolve that dichotomy and eliminate the need for a separate Windows Mobile experience.

In order to cross that bridge, however, a few figurative eggs will need to be broken. And if that means alienating the relatively minuscule Windows 10 Mobile community, then that’s the cost of innovation – the cost of a new kind of mobility that transcends devices.

And that’s the kind of mobility that Microsoft CEO Satya Nadella has been talking about for a while now. Microsoft is not interesting in fighting Android and iOS head-on, because that would be a lost battle even before it began. Combined, Android and iOS hold no less than 99.6% marketshare of mobile operating systems.

READ: Mobile OS: Toughest Market in the World, 2 Ferocious Guard Dogs at the Gates

Microsoft is now going after a user experience that neither Google nor Apple can match – the ultimate mobility, evidenced by the ability to switch devices seamlessly without any loss of experience or continuity. Apple and Google have bits and pieces of their own, but revolutionary technological leaps aren’t made by mere bits and pieces.

Unfortunately, the bearers of that burden of transition – at least one group we know of – are Windows 10 Mobile smartphone owners. Hopefully, that will be a temporary experience – labor pains, in other words. We can only hope that Windows mobile users will be patient enough and loyal enough to see that transition through to its inevitable fructification, and be convinced to move to the new generation of mobile devices offering the full Windows experience, not just a mobile one.

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