I’ve never heard of an exploding washing machine, have you? Well, Samsung is in the thick of a probe into some washing machines of theirs that reportedly exploded. The Consumer Product Safety Commission (CPSC) has issued a warning regarding some of the South Korean electronics giant’s top-loading washing machine models that are now considered unsafe to use.
The CPSC as well as Samsung announced that certain models that were released between March 2011 and April 2016 were affected by the problem. Though no information was forthcoming about which models were affected, Samsung has put up a site where consumers can enter a serial number to see if their machine is at risk. We’ve provided a link below where you can check if your machine has been affected by this problem for which the cause is still unknown.
Samsung’s warning on the website sounds innocuous enough:
“In rare cases, affected units may experience abnormal vibrations that could pose a risk of personal injury or property damage when washing bedding, bulky or water-resistant items.”
Be that as it may, a U.S. law firm is suing them for the fact that some “top-loading washing machines explode in owners’ homes,” according to Jason L. Lichtman, a partner at Lieff Cabraser Heimann & Bernstein.
Of note is the fact that Lichtman is also the court-appointed co-lead counsel in class action lawsuits against Whirlpool (MDL No. 2001 (N.D. Ohio)).
In an official statement, the legal firm said:
“Users have reported Samsung top-load washers exploding as early as the day of installation, while other owners have seen their machines explode months or even more than a year after purchase.”
This is definitely not a good year for Samsung. After having to recall nearly 2.5 million Galaxy Note 7 smartphones earlier this month and facing legal action for the damage caused by exploding or overheating phones, this new announcement sets Samsung back ever further in the race to dominate the electronic appliance and smartphone markets.
Samsung’s bad luck could be Apple’s windfall this year as buyers of faulty Note 7s could well end up asking for a full refund and buying an iPhone 7 instead. They’re both premium phones in the same price band, and with the exploding washing machines to add to Samsung’s PR problems, consumer safety considerations may play a huge role in Samsung’s product sales in the United States.
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