Microsoft seems to be having so many problems with Windows 10 recently that they’ve gotten very low user ratings on Windows 10 Home paid version on the Microsoft Store online. The 2.6 out of 5 rating is not very encouraging to begin with, and now the latest update, called KB3194496, seems to be causing several issues for Windows 10 users
Among the problems reported for Windows 10 update KB3194496 are failed installations even after repeated attempts, mouse and keyboard not responding after the update and several other issues. What the update was actually supposed to fix was a laundry list of known issues (see screenshot below), but it ended up causing issues for several users.
According to tech blogger and author Paul Thurrott:
“As you can imagine, having this happen to your machine is not a fun experience but what is perplexing about this is that the issue was reported by those who are in the ‘release preview’ ring ahead of the wider-scale release; we know this as it was reported in the Microsoft’s support forums. If the bug was reported, why did Microsoft go ahead and release the patch if the feedback indicated there was an issue?
I would bet that Microsoft will say that the telemetry suggested that for most users, the update installs correctly. But, seeing how many reports are being mentioned on Twitter and other places, it’s clear that a significant number of users are impacted.”
Unfortunately, there’s still no workaround for the problem at this time, but we might see one coming through soon if the issue is escalated by a significant number of users. For me, the update went through without a problem on my other laptop (this one’s a Mac running macOS Sierra 10.12 released on Sep 20, 2016) so I can’t really comment on what the exact issues are, but judging from the more than 40 comments posted on answers.microsoft.com, this is definitely not an isolated issue.
If you have a fix for any of the issues you’ve faced, please let us know so we can share it with our readers.
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