How Not to Get Banned from Using Uber: Car-hailing Don’ts for U.S. Riders

You could get banned as an Uber rider

If you thought only drivers could get banned from ever getting on Uber, you’re mistaken. The company has now made it explicitly clear how they expect their customers to behave when riding in an Uber car.

On Thursday, Uber released a set of community guidelines to assist their less sensitive customers about the don’ts when riding Uber.

Some of these guidelines might be seen as no-brainers, such as “no sexual conduct with drivers or fellow riders” or “bringing open containers of alcohol or drugs into the car”, but some are actually surprising.

Take this one, for example: “texting, calling, or visiting someone in person after a ride has been completed.” Shouldn’t they have prefaced that with “in case you don’t already know the person”? What if my brother drives for the company and happens to get me as a rider?

But these guidelines are not for every country in the world that Uber operates, just the United States. That’s given away by one of the subtitles on the guidelines post: “WHY RIDERS CAN LOSE ACCESS TO UBER – US ONLY.”

So, unless you’re okay with being banned from riding in an Uber car ever again, you’ll make a mental note of never “vomiting due to excessive alcohol consumption”, making sure to have “no sexual conduct with drivers” – especially when they’re driving(!) and never “using Uber to commit a crime.”

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