Amazon pegged at #1 spot in the American Consumer Satisfaction Index

Amazon Officially Ranks #1 in American Customer Satisfaction Index for Internet Retail

Amazon yesterday announced that customers have ranked the company #1 in the ACSI (American Customer Satisfaction Index) that was just released. Boasting a score of 86 from a survey of 10,000 customers to measure how they perceived quality and value in the retail space, Amazon is now practically wearing a garland of accolades. After winning three…

Read More
Google Home and Amazon Echo sales estimates 2017

“Millions More” Amazon Echo Dot and other Alexa Devices Sold During the Holiday Quarter 2018 over 2017, Says Amazon: Echo Dot vs. Google Home Mini – The Fight is On

Recent information from within Amazon revealed that over 100 million Alexa-enabled devices (Amazon Echo, Echo Dot, etc.) have been sold since the product line launched more than four years ago, on November 6, 2014. Although the Echo Dot followed a year and a half later, with an initial launch in March 2016, the more diminutive…

Read More
Alexa on Amazon Echo

How Amazon Echo and Alexa Will Follow in Prime and AWS Footsteps

Over the past month Alexa, the virtual assistant from the Amazon Echo smart speaker, has forayed far and wide. But, rather than looking at the short-term success of Alexa’s capabilities, let’s look at what this represents for Amazon and Bezos’ strategy for building out the company’s “pillars of longevity”, if you will. The growth patterns of…

Read More
Microsoft artificial intelligence

The Role of Microsoft and the Big Tech Fraternity in Popularizing Artificial Intelligence

Microsoft’s Corporate Vice President of Microsoft Data Group, Joseph Sirosh, wrote on the company’s official Azure blog about how the company is moving from “A PC on every desktop” to “deep learning in every software”. Though the statement might seem a bit loaded, it does sum things up about the direction in which Microsoft, a company…

Read More

Who the F is Alexa?

Alexa is a virtual assistant that can be controlled by voice commands. He or she (or they or it or non-binary or whatever) can play audio, operate your smart home, answer questions, and connect you with your favorite services in order to help you stay organized, informed, safe, connected, and entertained. She is also your…

Read More